Privacy Policy

1. Introduction

Welcome to AsanConvert ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website asanconvert.com and use our CorelDraw file conversion services.

By using our service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website.

2. Information We Collect

2.1 Automatically Collected Information

When you visit our website and use our conversion service, we automatically collect certain information:

• Technical Information:
  • IP address (both IPv4 and IPv6)
  • Browser type and version
  • Operating system and platform
  • Device type (desktop, mobile, tablet)
  • User agent string
  • Referrer URL (the website that brought you to us)
• Location Information:
  • Country and country code
  • Region/state
  • City
  • Postal code
  • Approximate latitude and longitude
  • Timezone
  • Internet Service Provider (ISP)
• Usage Information:
  • Pages visited and time spent
  • File conversion activities
  • Conversion timestamps
  • Service usage patterns

2.2 Information You Provide

• File Conversion: CorelDraw files you upload for conversion (temporarily stored and automatically deleted within 24 hours)
• Comments: Name, email address, website URL (optional), and comment content when you comment on our blog posts
• Feedback: Email address (optional) and feedback content when you submit feedback
• Newsletter: Email address when you subscribe to our newsletter

2.3 Third-Party Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as:

• Pages visited and time spent on each page
• How you arrived at our website
• Browser and device information
• General geographic location

For more information about Google Analytics' privacy practices, visit Google's Privacy Policy.

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

• Converting your CorelDraw files between different versions
• Providing download links for converted files
• Ensuring service reliability and performance
• Troubleshooting technical issues

3.2 Analytics and Improvement

• Understanding user behavior and preferences
• Analyzing website traffic and usage patterns
• Identifying popular conversion types and trends
• Improving our service and user experience
• Optimizing website performance

3.3 Communication

• Responding to your comments and feedback
• Sending newsletter updates (only if you subscribe)
• Providing customer support

3.4 Legal and Security

• Preventing fraud and abuse
• Ensuring compliance with legal obligations
• Protecting our rights and property
• Maintaining service security

4. Data Storage and Retention

4.1 File Storage

Important: Your uploaded CorelDraw files are:

• Temporarily stored in our cache system for processing
• Automatically deleted within 24 hours
• Never permanently stored or archived
• Never accessed or analyzed by our team
• Protected during processing with industry-standard security

4.2 Other Data Retention

• Analytics Data: Retained for up to 26 months for trend analysis
• Location/Usage Data: Retained for up to 12 months for service improvement
• Comments: Retained indefinitely unless you request deletion
• Newsletter Subscriptions: Retained until you unsubscribe
• Feedback: Retained for up to 2 years for service improvement

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following limited circumstances:

5.1 Service Providers

• Cloudflare: For CDN, security, and performance optimization
• Google Analytics: For website analytics (anonymized data)
• Hosting Provider: For website hosting and maintenance

5.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from authorities.

5.3 Business Transfer

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.

6. Cookies and Tracking Technologies

6.1 Current Cookie Usage

We currently use minimal cookies:

• Session Cookies: For basic website functionality
• Google Analytics Cookies: For website analytics
• Cloudflare Cookies: For security and performance

6.2 Future Cookie Usage

We may implement additional cookies in the future for:

• Advertising purposes (Google AdSense)
• Enhanced user experience
• Preference storage

You can control cookies through your browser settings. However, disabling cookies may limit some website functionality.

7. Google AdSense and Advertising

We may use Google AdSense to display advertisements on our website. When this service is active:

• Google may use cookies to serve ads based on your visits to our site and other sites
• You can opt out of personalized advertising by visiting Google's Ad Settings
• Third-party vendors may show our ads on other websites
• We have no control over third-party advertisers' privacy practices

8. Data Security

We implement appropriate security measures to protect your information:

• Encryption: All data transmission is encrypted using SSL/TLS
• Access Control: Limited access to personal data on a need-to-know basis
• Automatic Deletion: Files are automatically removed from our systems
• Security Monitoring: Continuous monitoring for security threats
• Regular Updates: Security patches and updates are applied promptly

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Your Privacy Rights

You have the following rights regarding your personal information:

9.1 Access and Portability

• Request access to your personal information
• Request a copy of your data in a portable format

9.2 Correction and Deletion

• Correct inaccurate personal information
• Request deletion of your personal information
• Delete your comments or feedback

9.3 Communication Preferences

• Unsubscribe from newsletters at any time
• Opt out of certain data collection

To exercise these rights, contact us at [email protected]

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

• We will update the "Last Updated" date at the top of this policy
• Significant changes will be prominently displayed on our website
• Your continued use of our service constitutes acceptance of the updated policy

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

15. Effective Date

This Privacy Policy is effective as of May 30, 2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.